THINGS YOU SHOULD KNOW ABOUT CHATBOTS
Chatbots are a great help when
dealing with a barrage of customer enquiries.
However, for a chatbot to be engaging, professional, helpful, and credible, it needs to be well-optimized.
A badly built chatbot can
make customers frustrated and angry.
The best way to ensure they remain polite and friendly at all times is to keep running tests until they operate smoothly.
Producing a great chatbot experience requires
both technical and social media savviness.
At Conversologie, our social media professionals and IT specialists make sure your chatbot delivers a great customer experience.